OLD Portal - Topping up your Prison Calls Unlimited Service for Out-of-Bundle or International Calls

OLD Portal - Topping up your Prison Calls Unlimited Service for Out-of-Bundle or International Calls

With Prison Calls Unlimited some packages have calls to 01/02/03 and the main mobile carriers included.

For other users or for international calls, it will be necessary to top-up, adding balance to your account. This can be done by logging into your portal (see here for how to do that)

In the portal you will see this box in the top right of the screen:




By clicking on here you can add balance. This allows you to call the following destinations at very competitive rates:

Group 1 – Just 2p per minute (free when made from the MOBILE SIM provided by Call Angels)

Includes Local, National and Mobile Calls (main 4 Mobile Carriers – EE, 3, Vodafone, O2)

 

Group 2 – Just 5p per minute

USA (LL and Mob), Canada (LL and Mob), Ireland (LL and Mob), EU Members (Landline only), Australia (LL and Mobile), India (LL and Mobile), China (LL and Mobile)

 

Group 3 – Just 10p per minute

Pakistan (Landline only), South Africa (Landline only), Bangladesh (Landline Only), Turkey (Landline Only), Cyprus (LL and Mobile), Russia (Landline Only), Vietnam (LL and Mobile), Japan (LL and Mobile), Cambodia (LL and Mobile), Thailand (LL and Mobile)


Group 4 – Just 25p per minute

Nigeria (LL and Mobile), Jamaica (LL and Mobile), Barbados (LL or Mobile), UAE (LL and Mobile), Israel (LL and Mobile), Qatar (LL and Mobile), Shri Lanka (LL and Mobile)


PLEASE NOTE that these prices are subject to revision (as market prices change beyond our control) and with 30 days notice


It’s easy to use Mobex to make calls to the above destinations. All you need to do is to log into your Customer Portal and then add top-up by clicking the icon in the top right of the home screen. Once done, your Mobex, outbound calls package will be enabled.

 

Don’t worry about running up debt! Once your pre-paid top-up is spent, unplanned spend will be prevented, so you can’t be subject to nasty surprises or fraud.

 

If you need any further assistance, please do not hesitate to contact us by sending us a support ticket 24/7 at prisoncallsunlimited@thehelpdesk247.com where one of our UK based Agents will respond within 4 working hours

    • Related Articles

    • OLD Portal - Your current Active Prison Calls Unlimited Products

      This section of the portal is broken into 3 main areas 1 - Your Active Package Here you can see details of your bundle, If the SIM is pending activation (shown here in blue), your monthly price and the date/time that you signed up for that bundle. 2 ...

    • OLD Portal - A beginners guide to the Call-Angels customer portal

      Your Call-Angels Portal is the way that you: Seeing Subscription details such as you local number and mobile numebr Modify services - tasks such as forwarding calls, Topping up balance for outbound APP calls (international etc), Seeing Call History ...

    • OLD Portal - Upgrades and adding more products.

      This area of the site focuses on adding Products such as additional Numbers or App users. The products are: Additional Users for the Mobile app, allowing users to share numbers and transfer calls etc. App users are also able to show their landline ...

    • OLD Portal - Navigation Bar

      When on the main portal page you are able to move to other portal areas such as 'Payment History' or ' Call History (7 Days)'. This is done by making a selection in Navigaiton Bar on the left hand side of the screen Simply make a selection to move to ...

    • OLD Portal - Issues with your Mobex Phone

      There are few things we can try to resolve your issue. Firstly have you loaded the Mobex App onto your mobile by clicking on the link you received by SMS? If not then please do so. If you have not received, or you have mislaid the link, then you can ...