OLD Portal - Your current Active Prison Calls Unlimited Products

OLD Portal - Your current Active Prison Calls Unlimited Products




This section of the portal is broken into 3 main areas

1 - Your Active Package



Here you can see details of your bundle, If the SIM is pending activation (shown here in blue), your monthly price and the date/time that you signed up for that bundle.

2 - The details of the subscription



This allows you to see:
  1. the mobile number on which your app should be installed,
  2. where (if anywhere) your calls are forwarded to. This is only available if your App Call bundle includes minutes (not Mobile SIM minutes), or if you have enough top-up on your account.
  3. What geographic number(s) you have pointing to your app. This is an 01 or 02 number which represents the area you live/work in and is a number you can display on outbound app calls.
  4. What App users (1000 shown here), your calls are routed to. There will be several numbers listed here is you have purchased extra app instances for either family or work colleagues. Importantly, if you do have several users, they are able to call each other by dialing their 4 digit app code.




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